Desktops-as-a-Service

Organizations look to service providers for Desktops-as-a-Service to gain the cost savings of virtual desktops quickly without extensive startup costs. The service provider administrators need continuous virtual machine (VDI) monitoring to spot potential performance problems, and to diagnose performance issues reported by end users. Administrators also require more capabilities to respond automatically to VDI performance issues and to control activity for better and more consistent virtual desktop performance. Existing virtual desktop and application monitoring systems only see part of the picture, and lack features for response and control. In addition, validating security in VDI environments requires user activity monitoring and control to support audits and reports for regulatory compliance.

vmSight gives Desktops-as-a-Service providers full visibility into user and application activity on virtualized desktops, so they can monitor all parts of the virtual desktop infrastructure (VDI) from the terminal to back-end servers to the SAN, allowing them to more easily spot and diagnose VDI performance problems and ensure service levels for their customers. vmSight uses patented Connector ID technology to identify and track terminals and desktops and users, combined with a highly efficient monitoring and data collection system inside virtual desktops and at the virtual network layer to give administrators the deeper data needed without compromising the efficiency of the virtual environment. Dashboards, reports and alerts help identify bottlenecks before they become a problem, and quickly solve problems that do occur. vmSight also provides complete response and control capabilities to automate administrative tasks and to block or throttle user activity to ensure good virtual desktop and application performance. vmSight ensures that providers can:

• Continuously measure end user experience
• Receive key application performance indicators for users, applications, VMs, network and SAN
• Validate security and regulatory compliance
• Control VM sprawl
• Allocate network bandwidth by application and reserve bandwidth for streaming
• Track individual user activity for billing purposes
• Provide customers with detailed service level and regulatory compliance reports